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Tutorial

Set up your notification preferences

Control which notifications reach you and how — device push, delivery channels, per-notification settings, and per-form opt-outs.

Mobile app

Notifications keep you on top of shifts, forms, schedules, and more — but you decide which ones reach you and how. Settings live under Profile › Notifications and Profile › Notification Preferences, and they work at four levels, from broadest to most precise:

  1. Device push — silence push on the phone you're holding, without affecting your other devices.
  2. Channels — turn a whole delivery channel (email or push) off everywhere. This applies to every alert type, including any you're given access to later.
  3. Per notification — toggle an individual notification on or off for each channel.
  4. Per form — for form alerts, choose exactly which forms notify you.

The notification groups you see are set up by your administrator and reflect the areas you have access to.

  1. Step 1

    Open your profile

    Tap Menu in the bottom navigation, then tap your name to open your Profile.

  2. Step 2

    Device push — this phone only

    Under Notifications, the Push Notifications · This device switch silences push on the phone you're using. Your other devices keep receiving — to stop push everywhere, use the Push channel below.

  3. Step 3

    Channels — turn one off everywhere

    Under Notification Preferences › Channels, switch Email or Push off to stop that channel across all your devices. This covers every alert type, including ones you gain access to in future.

  4. Step 4

    Groups, set up by your admin

    Notifications are organised into groups by topic — the groups you see reflect what your administrator has configured for you. Each group header has per-channel buttons to toggle the whole group at once.

  5. Step 5

    Tune a single notification

    Open a group and use the Email / Push / In-app pills on any notification to switch it on or off, one channel at a time.

  6. Step 6

    Choose which forms notify you

    Expand a form notification like Form Response Submitted to see a checklist of forms. Untick any form to stop its notifications while keeping the rest — then tap Save changes.

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